Privacy Policy

UniMate International S.R.L. is the legal entity responsible for the UniMate website and services described in this policy.

• Registered location: Messina, Italy
• P. IVA / Codice Fiscale: 03862230830
• Registro Imprese di Messina
• Certified email (PEC): unimate@pec.it

Depending on the service requested, UniMate may collect information such as:

• Name, email address and phone or WhatsApp number
• Country of residence and language information
• Education history, qualifications and academic results
• Study interests, preferred level, goals and career plans
• Budget or financial information voluntarily provided
• Academic, identity and application documents
• Messages, enquiries and other communications with UniMate
• Technical information necessary to operate and secure the website

Personal information may be used to:

• Review consultation, contact and application requests
• Understand a student's academic profile and circumstances
• Provide international education guidance and student support
• Prepare recommendations, applications and supporting documentation
• Communicate with students, institutions and authorized partners
• Arrange consultations and service-related appointments
• Manage service payments and financial records where applicable
• Operate, secure and improve the UniMate platform
• Meet legal, accounting, administrative and regulatory obligations

Where the GDPR or another applicable data-protection law applies, processing may be based on steps requested before entering into a contract, performance of a service agreement, legal obligations, legitimate interests, or consent where consent is the appropriate basis.

Academic, identity and administrative documents can contain significant personal information. UniMate uses these documents only for legitimate student-service, application, administrative and compliance purposes connected to the requested service.

Where necessary for a requested service, information may be shared with relevant recipients such as:

• Universities and educational institutions
• Authorized education or service partners
• Technology, hosting, communications and payment providers
• Professional advisers and accounting providers
• Public authorities where disclosure is legally required

Information should only be shared to the extent reasonably necessary for the relevant purpose.

International education services can require communication with organizations outside Italy or the European Economic Area. Where applicable, UniMate should use an appropriate transfer mechanism or safeguard required by data-protection law.

UniMate uses organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No online system can guarantee absolute security.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain relevant records, resolve disputes and meet legal or accounting obligations.

Depending on the law that applies, individuals may have rights to:

• Access personal information
• Correct inaccurate or incomplete information
• Request deletion where legally permitted
• Request restriction of processing
• Object to certain processing
• Request portability where applicable
• Withdraw consent where processing relies on consent
• Lodge a complaint with a competent data-protection authority

Essential technologies may be used to operate the website. Optional analytics or marketing technologies are controlled through the website's cookie-consent mechanism. More information is available in the Cookie Policy.

UniMate pages may link to universities, government authorities and other external websites. Those organizations control their own websites and privacy practices.

This policy may be updated when UniMate services, technology, legal requirements or data-processing activities change. The current version and update date will remain available on this page.

For a privacy request, use the UniMate contact form and select the most appropriate enquiry type. Certified legal communications can be sent to unimate@pec.it.